Quotes About Patient Satisfaction

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Quotes About Patient Satisfaction

A Health Affairs study comparing patient-satisfaction scores with HCAHPS surveys of almost 100,000 nurses showed that a better nurse work environment was associated with higher scores on every patient-satisfaction survey question.
— Alexandra Robbins —

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

— Alexandra Robbins

And though they may have many scruples that they are wasting time, and that it may be better for them to betake themselves to some other good work, seeing that in prayer and meditation they are become helpless; yet let them be patient with themselves, and remain quiet, for that which they are uneasy about is their own satisfaction and liberty of spirit. If they were now to exert their inferior faculties, they would simply hinder and ruin the good which, in that repose, God is working in the soul; for if a man while sitting for his portrait cannot be still, but moves about, the painter will never depict his face, and even the work already done will be spoiled.

— San Juan De La Cruz

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