Lou Gerstner Quotes

Enjoy the top 23 famous quotes, sayings and quotations by Lou Gerstner.

Lou Gerstner Quotes

Technology has limitations on what it can accomplish. You do not ...
— Lou Gerstner —

Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success - along with vision, strategy, marketing, financials, and the like ... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.

— Lou Gerstner

We built this company from the customer back, not from the company out.

— Lou Gerstner

The rewards system is a powerful driver of behavior and therefore culture.

— Lou Gerstner

Technology has limitations on what it can accomplish. You do not ...

— Lou Gerstner

Customer complaints are the schoolbooks from which we learn.

— Lou Gerstner

Everything starts with the customer.

— Lou Gerstner

The more successful enterprises are the more they try to replicate, duplicate, codify what makes us great. And suddenly they're inward thinking. They're thinking how can we continue to do what we've done in the past without understanding that what made them successful is to take risks, to change and to adapt and to be responsive. And so in a sense success breeds its own failure. And I think it's true of a lot of successful businesses.

— Lou Gerstner

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