Quotes About Making Customers Happy

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Quotes About Making Customers Happy

I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think were actually living in a special time where everyones hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that its actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.
— Tony Hsieh —

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